To resolve this issue, change the default paper size of your printer:Ĭlick Start, point to Settings, and the click Printers. If you then alter your regional settings to a region that uses a different size of paper, your existing printers are not automatically updated to use the new paper size. When you add a printer, it is configured to use a default paper size based on the current regional setting. This issue can occur if you alter the regional settings in the Regional Settings tool in Control Panel, and then add a printer. For example, your printer may be configured to use A4 size paper instead of letter size paper, even though you may have previously configured your printer to use letter size paper. When you try to use your printer, your printer may be configured to use an incorrect paper size.
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware: Printer Is Configured to Use the Wrong Paper Size
